Shipping Policy

Last Updated: August 20, 2026

We work with trusted fulfillment and shipping partners to deliver our products directly to customers. Because products may ship from different fulfillment locations, delivery times can vary by product and destination.

Order Processing

Orders are typically processed within 1–5 business days after payment is confirmed.

During holidays, promotions, or periods of high order volume, processing may take longer.

Shipping Times

Estimated delivery times are generally 7–20 business days after your order has been processed.

Delivery times may vary depending on your location, the shipping carrier, customs processing, and other circumstances outside our control.

The estimated delivery time shown at checkout should be considered the most current estimate for your order.

Shipping Costs

Available shipping methods and costs will be displayed at checkout before you complete your purchase.

Free shipping may be available on select orders or during promotional periods.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information when available.

Tracking information may take several business days to become active after shipment.

Multiple Products

If your order contains multiple products, items may arrive in separate packages and at different times depending on where each product is fulfilled.

You will not be charged additional shipping simply because your order arrives in multiple packages unless otherwise stated at checkout.

Incorrect Address

Please carefully review your shipping address before placing your order.

We are not responsible for delays or failed delivery caused by an incorrect or incomplete address provided by the customer.

If a package is returned because of an incorrect address, additional shipping costs may apply to resend the package.

Lost, Damaged, or Delayed Orders

If your order is significantly delayed, appears to be lost, or arrives damaged, please contact us so we can assist you.

For damaged packages, please provide photos of the package and product when contacting us.

Customs & Import Fees

For international orders, the customer may be responsible for customs duties, import taxes, tariffs, or other fees imposed by the destination country.

These charges are outside our control and are not included in the product or shipping price unless specifically stated.

Shipping Delays

Shipping estimates are not guaranteed. Delays can occur because of weather, carrier disruptions, customs, holidays, high order volumes, or other circumstances beyond our control.

If we cannot ship your order within the promised timeframe, we will provide any notice or refund options required by applicable law.

Contact Us

If you have questions about your order or shipping, please contact our customer support team through the contact information provided on our website.